7 Myths About Mobile Marketing

The fact is, more and more people are using their mobile devices to surf the web, check their emails, play on Facebook, view content, etc. than ever before. The goal of any internet marketer is to be as widely available as possible and if you’re following these myths below, then you’re losing out on cold hard cash.

Myth #1: Mobile marketing is a fad. You’re simply an idiot if you think mobile marketing is not here to stay.

Myth #2: You don’t need to change your website for mobile users. Of course you do! A consumer’s experience on your website should be rewarding. Your content should be easy to view and your website should be easy to navigate. A person who visits your site should be able to find what they’re looking for fairly quickly, within a couple clicks. If they aren’t able to do that, they won’t waste their time. They will quickly jump to another site that’s easier to use.

Myth #3: You don’t need an email capture box. This is just downright blasphemy. Every single website you own, even your personal website, should have a lead capture spot on it that’s easy to spot and downright hard to ignore. Compel people to sign up for your email list by promising good quality content they’re interested in and then deliver.

Myth #4: Personalization doesn’t matter. If someone is coming to your site for the second time, is their experience different than the first time they came? It should be. Recognizing returning visitors is a way to build a relationship with them, by giving them discounts, showing them saved pages, etc. Look at it as an opportunity to deepen their trust of your and/or your brand.

Myth #5: You must have a lot of content. It’s true that content is king but it’s easy to overwhelm customers, especially mobile device users, with too much content. It’s best to give them snippets of the content so they can read a little and then decide whether or not to go further and pursue that information. But, here’s a warning- if the main purpose of your website is to sell to customers, then you want that to be evident and obvious that they are going there to purchase, not to explore. So keep that in mind when choosing what to display on your website.

Myth #6: Nobody’s going to share this stuff. You never know. Many people see something and while they may not be interested in that product or your site, they may know someone who is interesting and ready to buy. So make everything on your website easy to share on various sites like Facebook, Pinterest, Twitter, etc.

Myth #7: I don’t need to go out of my way to create an app. While this may be true, if you have the resources available to you and the clientele to back it up, consider creating an app. Lots of users enjoy the ease of using an app versus having to go to a website and log in.

Internet Marketing 101 – A Beginner’s Guide to Web Marketing, SEO, Social Media & Mobile Marketing

In the current economic client, many businesses are focusing on efforts that contribute to high ROI (return on investment). High overhead departments and marketing campaigns are getting slashed as managers tighten their belts. This emphasis on “low costs, high returns” can mean a shift in focus away from traditional marketing & sales efforts (such as maintaining an army of reps out in the field) and towards interactive marketing campaigns. By interactive marketing, I’m referring to the collective group of newer, “next-gen” techniques such as search engine optimization (SEO), pay-per-click or cost-per-click (PPC or CPC, respectively) advertising, email and newsletter marketing, social media marketing, and mobile marketing.

So why is this industry one of the few currently experiencing growth? It’s simple, really – when done correctly, interactive marketing provides some of the lowest-cost, highest-yield returns. By and large, this is because of a) the ability to accurately & precisely target the segments that will generate the most revenue and b) the immense amount of data that can be used to track, analyze, and refine the campaign(s). These two factors (combined with the relatively low overhead of running most of these campaigns) are why the web marketing sector is still growing.

But for folks that have limited experience with these marketing techniques, choosing the right avenue to reach potential customers can be pretty overwhelming. By forgoing research and strategy, many companies end up choosing tactics that won’t work because they simply do not fit the firm’s objectives – in fact, sometimes folks forget to even define these objectives!

Below is a quick run-down of the biggest names in web, search, and mobile marketing. Many companies apply these jointly, but the ones that are successful know what to expect from each campaign. If you’re just jumping into the stormy seas of interactive marketing, read on – you’ll get a brief description and some examples of what you can accomplish with each technique, if applied successfully.

1. Search Engine Optimization (SEO)

Search engine optimization is a comprehensive technique to move a website “up” in search engine results pages for certain queries or phrases. The vast majority of search users never move past the first page of results (usually 10 listings) – for example, Coca-Cola being listed on the 4th page of results for the search “best soda pop” would obviously limit their reach & visibility to potential customers. SEO work involves, among many other things, making a site simultaneously user-friendly and “search engine friendly.” Use caution! Some firms or individuals offering SEO services often make guarantees or promises that seem too good to be true – choose wisely.

Ideal for:

  • Businesses seeking high visibility & credibility in the minds of potential customers
  • Companies attempting to gain long-term visibility, especially in a highly competitive market
  • Firms interested in being viewed as an authoritative source in their field or industry
  • Can be deployed on both national and regional scales

2. Pay-per-click/cost-per-click (PPC or CPC)

Pay-per-click (also called “PPC” or “CPC” for cost-per-click) advertising is based around sponsored links to your site that typically appear alongside “natural” or “organic” search results in search engines such as Google and Yahoo. These links can consist of a few lines of text, or can include images and even video. Companies bid on which search queries they would like their ads to appear, and are charged every time a user clicks on the ad and arrives at their site – hence the “pay per click” name. However, this relatively simple bidding system can get very expensive when inexperienced advertisers bid on the wrong keywords or don’t craft their ads properly.

Ideal for: 

  • Quickly gaining visibility near the top of search engine results pages.
  • Seasonal products or time-sensitive campaigns where SEO may not be effective
  • Like SEO, can target customers on a national level, down to an individual city
  • Often used in conjunction with SEO services to extend reach

3. Email Marketing, E-Newsletter Marketing

Email marketing & opt-in electronic newsletters boast some of the highest purchase rates amongst online shoppers. When customers make a purchase or visit your site and sign up for your company’s newsletter, you immediately have a highly-interested segment of potential customers. By harnessing graphic-rich messages, dynamic content and advanced segmenting tools, newsletters can deliver the right content to the right people. The best email management tools boast extremely high deliverability rates and provide a great deal of power & flexibility while still remaining extremely user-friendly.

Ideal for: 

  • Businesses that want to engage customers and encourage repeat purchases
  • Maintaining “top of mind” in potential customers  
  • Companies that want brand consistency and close contact with subscribers
  • Low cost, high returns – but building up a subscriber list can take time, especially if there’s no incentive to sign up

4. Social Media / Social Network Marketing

First, some numbers:

  1. MySpace boasts over 200 million users – greater than the population of Russia or Brazil
  2. It’s not just for college kids – currently, Facebook’s fastest growing demographic is the 35 – 55 age group.  
  3. An amazing 120,000 blogs are created per day

As everyone knows, community-driven sites like YouTube, Twitter, & Digg have exploded in popularity lately – these user-focused sites, and many others, are referred to as “social networks” or “social media,” and they’ve become an important part of maintaining a cohesive and strong brand identity on the internet. Many companies tend to farm out one person to create a Facebook page or LinkedIn account, but few understand the strategy or techniques behind operating a successful social networking campaign.

Most users of social network sites are very internet-savvy, and can spot a sales pitch a mile off – and, thanks to the open community-based format on most sites, they’ll let you and everyone else know what they think of it. Because of the personal aspect of social sites (it’s THEIR profile, THEIR friends and peers, and they’ve probably spent time & effort building those two things up), many users will resent what they see as a company trying to “cash in” on something that’s so close to them. This is the reason why so many companies fail at constructing a popular, successful social media presence – they lack the entertaining content, the conversational one-on-one element, or just generally push people too hard to buy. It ain’t a used car lot, folks!

While it may take a while to see an impact on the bottom line, many companies know that their current customers and millions of prospects use these sites; this is an invaluable and low-cost link to market research & customer feedback.

Ideal for: 

  • Businesses seeking to build and/or maintain their reputation across the internet
  • Helping move customers from simply being a user of your product to an advocate (the brand is internalized, becomes part of their lifestyle & personality)
  • Maintaining direct contact with current customers – this connection to the market provides research, ideas, opportunities, and challenges
  • Attracting new customers and brand followers
  • Firms willing to invest time into becoming part of a community by offering interesting, exciting, or usable content

5. Mobile Marketing, SMS / Text Message Marketing

As the two worlds of desktop computing and mobile device converge, businesses are taking advantage of consumers’ “need it now” usage of cell phones & smart phones. SMS or text campaigns can alert subscribers of special offers or deals, or provide reminders, news, or other information sent directly to cell phones. Like social network marketing, companies can build brand identity with contests & games, or gather market data by allowing subscribers to vote for their favorite products. A strategic approach to this effort (encompassing mobile site design, mini-site design, mobile-friendly PPC advertising, and SMS campaign management) can ensure that your customer base receives the right information and message.

Ideal for: 

  • Attracting customers through the use of easily-digestible, informative or entertaining content
  • Maintaining contact with interested subscribers via a SMS or text campaign
  • Promoting user-friendliness to encourage purchases (IE, a grocery store offering a mobile site where users can shop, choose items, then pick up in-store)
  • Businesses wanting to promote brand awareness, credibility, and close connection to customers

6. Comparison Shopping Engines / Online Malls

This is usually a form of pay-per-click, but it’s unique enough to warrant it’s own number. Sites like pricegrabber.com, nextag.com, or Yahoo! Shopping are often referred to as shopping engines, online malls, or price comparison sites. Typically, these sites are not retailers, but aggregators – that is, they accept product listings from multiple retailers and direct visitors to those specific sites, usually charging the retailers using a pay-per-click model. Different shopping engines target different product segments and demographics, so picking the right ones can be difficult. Additionally, most sites require retailers to submit their product listings via a specialized template file – and, of course, each site requires a different format! Search engine optimization tactics can also come into play here, in order to have your products highly ranked in each site’s internal search results.

Ideal for: 

  • Established online retailers looking to broaden their reach through a new outlet
  • Expanding visibility using an existing site with a demographically similar customer base, and is already trusted by a number of repeat visitors
  • Obtaining highly qualified traffic through product listings in extremely specific categories

This should give a broad level overview of the different options available for newer, technology-focused marketing efforts. And remember – decide your objectives first, THEN implement the strategy!

5 Reasons Why Mobile Marketing Is Important

Mobile marketing is the new definition of internet marketing. Mobile has become an essential part of our life and people nowadays are extremely comfortable shopping online using their mobile devices.

Google has recently made their index mobile first. In the words of Google, “To make our results more useful, we’ve begun experiments to make our index mobile-first. Although our search index will continue to be a single index of websites and apps, our algorithms will eventually primarily use the mobile version of a site’s content to rank pages from that site, to understand structured data, and to show snippets from those pages in our results.”

Mobile marketing generally refers to marketing on or with mobile devices.

It can include any marketing activities through mobile whether it is an online shopping or SMS notification for a product advertisement.

Here are 5 top reasons why mobile marketing has become important:

1- Helps to Reach the Target Audiences Easily

As per Cassandra Wesch, founder of Upward Commerce, Miami digital media agency, “Mobile marketing requires optimizing your website for the mobile audiences and getting your local SEO right.”

Mobile marketing allows the marketer to identify and reach the customers in a very easy manner.The response rate of a customer is driven by app-based marketing or SMS marketing is faster as compared to the traditional email marketing.

2- Mobile Commerce Has Become a Reality

While e-commerce used to be a desktop activity, but nowadays, people are turning to their mobiles to purchase items. According to HubSpot, mobile commerce will command 24.4% of overall e-commerce profit in 2017.

Now, it’s down to brands to capitalize on the mobile revenue stream, using mobile-specific advertising, search engine marketing, and mobile friendly web page to get in front of shoppers.

3- SMS Marketing Has Evolved

SMS marketing is a powerful way to get your message straight into the hands of the people. It reduces the clutter of email inboxes or noise of other marketing channels.

Text messages have an at least ninety percent people open rate, with people opening an SMS message within three minutes of that little beep. So if you’re not tapping into the power of SMS, now is the time to start.

4. Mobile Has Changed How People Consume Content

With people using their mobiles to consume more content, brands are fast to understand how to use mobile to tell their own stories and engage with the customer. This is just not about making the content look good or small. It is all about convenient content structure and experience.

5. Time Spent on Mobile Devices is Increasing

In 2016, Americans spent an average of 5 hours per day on mobile devices. As per TechCrunch, “U.S. users are spending more than half their time (51 percent) in social media, messaging and media and entertainment applications – including those like Snapchat, which now accounts for 2 percent of users’ daily time spent in apps.”

Mobile marketing if done correctly can generate the highest ROI. Desktop focused marketing activities have become a thing of the past. Concentrating your efforts on mobile based marketing will help you to generate more sales.